COOKIE POLICY

Trio Mart Ltd

Last Updated: 25th December 2025

This Cookie Policy explains how Trio Mart Ltd uses cookies and similar technologies on our website www.triomart.com.

By continuing to use our website, you agree to our use of cookies as described in this policy. This policy complies with the Privacy and Electronic Communications Regulations (PECR) 2003 and the UK General Data Protection Regulation (UK GDPR).

1. WHAT IS A COOKIE?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile, or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.

Cookies are useful because they allow a website to recognize a user’s device and remember your preferences and settings.

1.1 Types of Cookies by Duration

Persistent Cookies – These cookies remain on your device for the period of time specified in the cookie. They are activated each time you visit the website that created that particular cookie. Persistent cookies help us remember your preferences for future visits.

Session Cookies – These cookies allow website operators to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close it. Session cookies are created temporarily and are deleted once you close your browser.

Cookies perform many different jobs, such as letting you navigate between pages efficiently, remembering your preferences, keeping your shopping basket intact, and generally improving your user experience. They can also help ensure that advertisements you see online are more relevant to you and your interests.

2. COOKIES USED ON OUR WEBSITE

Trio Mart uses four main categories of cookies on our website. Below is a detailed explanation of each category:

2.1 Strictly Necessary Cookies

Purpose: These cookies are essential for the website to function properly. They enable services you have specifically requested.

Consent Required: No – These cookies are exempt from consent requirements under PECR 2003 because they are strictly necessary for a service you have requested.

These cookies are essential to enable you to move around our website and use its features. Without these cookies, services you have requested (such as maintaining your shopping basket or proceeding to checkout) cannot be provided.

Examples of what Strictly Necessary Cookies do:

  • Remember items in your shopping basket
  • Keep you logged into your account as you browse
  • Maintain security and prevent fraud
  • Remember your cookie consent preferences
  • Enable secure transactions and payment processing

What happens if you block these cookies: You will not be able to use essential website features including adding items to your basket, checking out, or accessing your account.

2.2 Performance Cookies

Purpose: These cookies collect anonymous information about how visitors use our website.

Consent Required: Yes – By using our website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use our website, such as which pages visitors go to most often and if they receive error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

Examples of what Performance Cookies do:

  • Track which pages are most popular
  • Identify error messages and technical issues
  • Test different versions of pages to improve design
  • Measure website loading speed and performance
  • Understand how long visitors spend on our site

Common Performance Cookies we use:

  • Google Analytics (tracks anonymous usage statistics)

2.3 Functionality Cookies

Purpose: These cookies remember choices you make to improve your experience.

Consent Required: Yes – By using our website, you agree that we can place these types of cookies on your device.

These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.

The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Examples of what Functionality Cookies do:

  • Remember your username and login preferences
  • Remember your language preference
  • Remember your preferred store location
  • Remember recently viewed products
  • Customize website appearance based on your preferences

What happens if you block these cookies: The website will still work, but you may need to re-enter your preferences on each visit and some personalized features may not be available.

2.4 Targeting or Advertising Cookies

Purpose: These cookies collect information about your browsing habits to deliver advertising more relevant to you and your interests.

Consent Required: Yes – By using our website, you agree that we can place these types of cookies on your device.

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.

Examples of what Targeting/Advertising Cookies do:

  • Show you relevant product recommendations
  • Display advertisements based on products you’ve viewed
  • Limit how many times you see the same advertisement
  • Measure the effectiveness of marketing campaigns
  • Show you Trio Mart advertisements on other websites

Common Advertising Cookies we may use:

  • Google Ads / DoubleClick
  • Facebook Pixel / Facebook Custom Audiences
  • Microsoft Bing Ads

What happens if you block these cookies: You will still see advertisements, but they will be less relevant to your interests and preferences.

3. MANAGING COOKIES USING YOUR BROWSER

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through your browser settings.

3.1 How to Manage Cookies in Your Browser

The Help menu on the menu bar of most browsers will tell you how to:

  • Prevent your browser from accepting new cookies
  • Have your browser notify you when you receive a new cookie
  • Disable cookies altogether
  • Delete existing cookies

You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

3.2 Browser-Specific Instructions

Google Chrome: Settings > Privacy and security > Cookies and other site data

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Cookies and website data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

3.3 Important Notice About Blocking Cookies

We recommend leaving cookies turned on because cookies allow you to take advantage of essential features on our website.

If you block or reject cookies, you will NOT be able to:

  • Add items to your shopping basket
  • Proceed to checkout
  • Sign in to your account
  • Use any features that require you to be logged in
  • Enjoy a personalized shopping experience

Security Reminder: If you leave cookies turned on, remember to log out when you finish using a shared or public computer.

4. BEHAVIOURAL ADVERTISING AND ONLINE PRIVACY

Trio Mart may use cookies to deliver targeted advertising based on your browsing behavior and interests. This is known as ‘behavioural advertising’ or ‘interest-based advertising.’

4.1 How Behavioural Advertising Works

Advertising cookies track which pages you visit on our website and other websites, helping us show you more relevant advertisements. This means you’re more likely to see ads for products you’re actually interested in.

4.2 Opting Out of Behavioural Advertising

If you prefer not to receive targeted advertising, you can opt out through the following services:

Your Online Choices (UK & EU):

Website: www.youronlinechoices.com/uk

This website provides an explanation of the Internet Advertising Bureau’s self-regulatory scheme, which allows you greater control over the advertising you see.

Google Ads Settings:

Website: adssettings.google.com

Manage Google advertising preferences and opt out of personalized ads.

Facebook Ad Preferences:

Website: www.facebook.com/ads/preferences

Control the ads you see on Facebook and Instagram.

Network Advertising Initiative (NAI):

Website: www.networkadvertising.org/choices

Digital Advertising Alliance:

Website: www.aboutads.info/choices

Important Note: Opting out of behavioural advertising does not mean you will stop seeing advertisements. You will still see ads, but they will be less relevant to your interests.

5. THIRD-PARTY COOKIES

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality.

Third-party services we may use include:

  • Google Analytics (website analytics)
  • Google Tag Manager (tag management)
  • Google Ads / DoubleClick (advertising)
  • Facebook Pixel (advertising and analytics)
  • Microsoft Bing Ads (advertising)

Important: Trio Mart is not responsible for the content or privacy policies of third parties. We advise that you check the privacy policies of these third-party services.

Third-party privacy policies:

  • Google Privacy Policy: policies.google.com/privacy
  • Facebook Privacy Policy: www.facebook.com/privacy/explanation
  • Microsoft Privacy Statement: privacy.microsoft.com

6. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or the cookies we use.

When we make changes, we will update the ‘Last Updated’ date at the top of this policy. For significant changes, we may provide additional notice through our website or by email.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

7. MORE INFORMATION ABOUT COOKIES

For more information about cookies and how they work, please visit:

  • All About Cookies: www.allaboutcookies.org
  • Information Commissioner’s Office (ICO): ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guide-to-pecr/cookies-and-similar-technologies
  • Your Online Choices: www.youronlinechoices.com

8. CONTACT US

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Data Protection Officer

Trio Mart Ltd

[Insert full UK registered address]

Email: privacy@triomart.com

Phone: 0800 123 4567

Subject: Cookie Policy Enquiry

© 2025 Trio Mart Ltd. All rights reserved.

Company Number: [Insert Companies House number]

Registered in England and Wales

This Cookie Policy was last updated on 25th December 2025