Frequently Asked Questions (FAQs) – Trio Mart

1. What products does Trio Mart sell?
We offer a wide range of everyday essentials, fresh food, beverages, and other products available through our online store.
We carefully procure all products from trusted partners who meet our quality standards. Every item is checked to ensure freshness, safety, and reliability before reaching our customers.
Yes — we proudly support the local community by sourcing from local farmers, bakers, and vendors. This helps us deliver fresh products while strengthening local businesses.
Most of our products are sourced locally, but to ensure a consistent supply chain and meet customer needs, we also ship selected items into the UK. This balance allows us to serve customers reliably while supporting local producers.
Simply browse our website, add items to your basket, and proceed to checkout. You’ll receive an order confirmation by email once payment is completed.

We currently accept Visa, Mastercard, American Express, and Maestro.

Delivery times vary depending on your location and product availability. Estimated delivery times are shown at checkout.
Yes, most items can be returned within 14 days of receipt. However, perishable goods and personalised items are not eligible for return. Please see our Returns & Refund Policy for details.
If you receive faulty, damaged, or incorrect items, we’ll replace them or issue a full refund at no extra cost.

We use your data to process orders, improve our services, and personalise your shopping experience. For full details, see our Privacy & Cookies Policy.

Yes, you can manage your cookie settings at any time by clicking Cookie Settings in the footer of our website.

You can reach us via:

Email Us –

Visit Our Store – 123 High Street London, EC1A 1BB United Kingdom